Retail Security Solution

Retail Challenges

Retail stores are sometimes vulnerable during and after business hours, and it is of crucial importance for retail business to utilize integrated surveillance solutions. Sunell’s retail solution will help you protect your investments and maintain low shrinkage rates.


Sunell provides “AI + Bi-spectrum + Temperature Detection” Intelligent Video Solution to retail businesses ranging from supermarkets to shopping centers. Even though different retailers come in different forms and characteristics, Sunell can always satisfy their special needs by designing personalized AI solutions.


The entrance is the most important and busy location of a store, retailers need to capture clear footage of all shoppers. With the current health crisis, retail businesses also have to prevent crowds from forming congestion; stores are faced with the need to limit occupancy. Therefore, to accurately record footage of customers and monitor in-store activities is essential to retailers. However, normal surveillance cameras often face the problem of highlight scenario.

Sunell pro series cameras can offer better monitor solution with its wide dynamic range (WDR) technology, which can reduce noise and compensate for highlights. Sunell’s multi-target camera offers line crossing detection function which detects people, motor vehicles, and non-motor vehicles. It is especially suitable for general monitoring of entrance and exit points in low-traffic areas, and other key areas.

With the global health crisis going on, Sunell provides temperature measure device which can access control terminal to help retailers monitor temperature change. It supports non-contact temperature measurement (temperature measuring accuracy: 0.1° C, Deviation: ± 0.3°C).

Checkout Counter

Transaction (when money transfers from the customer to the cashier) is one of the most important part of retail as all retailers want to avoid customer disputes and cashier’s check fraud. Therefore, HD video surveillance and other integrated functions can identify and record every transaction. Thus, it can record both transaction video and barcode at the same time to provide evidence for later investigation.

The 2MP Box Network Camera can help retailers to monitor cashier and it comes with a whole array of function interfaces such as PTZ control (RS485), Alarm I/O, Ethernet port, power supply interface, SD card slot, reset button, ABF button, Audio I/O, DC-IRIS port, BNC interface, power and network LEDs. Such complete interface design empowers POS real-time monitoring with transaction details to protect store asset and property and decrease retail shrinkage.

Store Floor

Shoplifting often happens in surveillance camera blind spots. To install numerous cameras to monitor every blind spot is very costly and not ideal, and it also worsens clients’ in-store shopping experience.

Sunell offers SN-IPV57/80HDR/B or SN-IPV57/80ECDR/B (12MP Ultra HD fisheye network camera) which provides panoramic experience, which would easily reach the effect of over 4 regular network cameras, bringing 360° Panoramic view with zero blind spots. At the same time, it brings up multiple display modes including 1 fisheye, Single Panoramic, Double Panoramic, 4PTZ and 1F+3PTZ to meet different needs.

Moreover, it also has Video Analysis (IVS) function which supports 11 detection types such as unattended objects detection on the store floor or at emergency exits.

Parking lot

Parking lots provide suspects with many opportunities to commit a crime. It's not just people's safety at risk. The garage is also a hotbed for vehicle theft and vandalism. Make shoppers to feel safe in your parking lots is very important.

Sunell multi-sensor panoramic camera 32MP Multi-Sensor Panoramic Network Camera is also a good choice for parking lot solution. It adopts four sensor front splicing technology to achieve 360° horizontal coverage and 360° vertical coverage of view angle, which can be used for large open areas such as public square, arena, airport, intersection, etc.

Sunell’s 2MP LPR Motorized Pro Bullet Network Camera can read the number plate of passing vehicles whose speed is under 60km/h. It has embedded LPR algorithm and supports license plate recognition read and capture. Thus, it is perfect for parking lot entrance to achieve automated toll payment, vehicle location and vehicle access control.

Sunell’s IR PTZ Network Camera is perfect for parking lot solution. It has excellent video compression and PTZ auto tracking which can perform Pan/Tilt/Zoom to track the moving object automatically and adjust zoom times flexibly according to the object distance with the powerful optical zoom capability.

It also has 3D Positioning function which provides more detailed image. Rolling the mouse wheel up and down, the video image will be zoomed in and zoomed out immediately.

Storage Room

The storage facilities should be monitored 24/7 under all lighting conditions to prevent loss and fire risk. However, it is neither practical nor cost-effective for staff to check this area around the clock.

Sunell’s Smart IR Cameras feature ultra-sensitive optical sensors that capture high-quality color videos even in extremely dark environments, complemented by advanced signal processing that ensures sufficient contrast and accurate color reproduction, as well as 3D noise reduction to reveal detail and improve overall clarity.

Sunell’ s thermal detection camera can provide high-quality detection all around the clock. By sending over temperature and temperature difference warning or alarm, It can help retailers to prevent potential fire risk.

Real-time Temperature Measuring

Temperature Detection

No Light Source, 24/7 Monitoring

Management Office

With the global health crisis going on, Sunell provides temperature measure device face recognition (SN-M2207NT-B) which can access control terminal to help retailers monitor and manage staff. It offers face recognition and face duration ≤ 0.2 s per face, face recognition accuracy rate ≥99.8%) with 30,000 face capacities, 60,000 event capacities. It supports I/O, WG26, WG34, RJ45, USB, Door lock interfaces

Business Intelligence

Business intelligence became an important part of management in recent years. Intelligence system presents a complex task, technology and applications of information systems which strongly support decision making activities of enterprises.

Sunell’s SunView offers integrated business intelligence solution:

NVR systems record and store video footage directly from the network it lives on. Sunell’s 16 Channel 1U 2HDDs 4K Network Video Recorder (SN-NVR2516E2) has up to 16ch IP cameras access and it also supports smart search & playback. Sunell’s SunView can connect NVR and other cameras so retailers can use SunView to monitor all related activities.

One platform, centralized management: SunView can be used for video management of different monitoring scales. It supports centralized management, distributed deployment, multi-user remote access. SunView offers user management, device management, server management, alarm management, E-map, device configuration, personnel archive management, data statistics, face recognition and other functions. Therefore, it can meet a variety of video surveillance solutions.

Data visualization: Deliver better in-depth business insights SunView combines data, shape data in a unified way and create easy-to-verify visual reports. All stakeholders (especially for non-technical members) can easily access to meaningful business insights. Moreover, visualized data can improve better understanding of all business operations.

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